City announces new hours and appointment scheduling at the Planning & Development Services Center

In response to customer feedback, the City of Boulder’s Planning & Development Services Center will be testing extended business hours and advance appointment scheduling in 2013. The services center, which is currently closed for lunch from 12 to 1 p.m. daily, will be open during the lunch hour beginning Monday, Jan. 7. The services center will be continuously open and available to customers from:

 

·         8 a.m. to 4 p.m. on Mondays, Wednesdays, Thursdays and Fridays; and

·         10 a.m. to 4 p.m. on Tuesdays.

 

Anyone who enters the services center before 4 p.m. will be served. The new operating hours are based on the schedules of the industries served and are consistent with those of neighboring communities. City staff will be evaluating the success of the changes on an ongoing basis and will announce any proposed revisions as necessary.
In addition to the new hours, customers that are working through the Land Use Review (LUR) and Technical Document (TEC) processes will be able to schedule an appointment with a Project Specialist ahead of time by contacting Karlin Goggin at 303-441-4053 or goggink@bouldercolorado.gov.

 

“The services center is committed to providing excellent customer service and continuous improvements,” said Administrative Services Manager Aimee Kane. “We are excited to offer our customers expanded business hours and services to better accommodate their needs and schedules.”

home construction

Planning & Development Services coordinates all of the development-related functions across the city’s Community Planning & Sustainability and Public Works departments. The customer services provided include building applications and permits, comprehensive planning, development review, GIS mapping services, historic preservation, inspections, licensing, and zoning information.

 

All customers are encouraged to use www.boulderplandevelop.net before visiting the services center to take advantage of the many services that are available online.

[includeme src=”http://c1n.tv/boulder/media/bouldersponsors.html” frameborder=”0″ width=”670″ height=”300″]

[includeme src=”http://c1n.tv/boulder/media/bouldersponsors.html” frameborder=”0″ width=”670″ height=”300″]